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#38075

User name.

There is another player in HS that has the same name as mine. How is that possible?

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Answer:
by #1991406

Multiple people can register for the same name. To distinguish their usernames, Blizzard adds a hidden Hash-symbol and 5 random numbers. So if two people are named 'Muffin' for example one's official metadata could read 'Muffin #39565' and the second user may be named 'Muffin #92801'. You can see your unique code on PC by clicking your username in the battle-net app. Dunno for consoles To my knowledge you cannot control the Hash signature.

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Question:
#63232

Is it possible to retrieve data from my PS4 to my pc on blizzard.I tried connected my PS4 account to my blizzard account so I could play black ops 4 with all my data but it didn’t work. Instead it sent my dads account to my email which I think is the problem.

I want to change my email to my dads email and hopefully I’d find out the problem. I’m not 100% what I have to do, I’ve spent a hour trying to figure this out.

All I want is my black ops 4 account on my computer the only thing is my black ops 4 account is from a disc from PS4 and I don’t know if I can get the data from that disc to my pc. I need help please.

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Answer:
by #1987048

According to Blizzard FAQs your progress will always be bound to the platform you’ve played on, and as a result, transferring your data between them is not possible. Different platform, everything is different.

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Question:
#58457

Can i find my account?Someone changed my account

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Answer:
by #1964044

If you think your Blizzard account has been hacked, follow the steps below to regain access to your account and prevent future compromises. Secure your computer to avoid being hacked again after you've regained access. Once you've secured your computer, submit a ticket to Blizzard customer service to recover your account.

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Question:

Wow2 upgraded by mistake, how can I swap it to my Wow1.

Last night I did the refer a friend with my boyfriend. After he upgraded my account I have two WoW accounts, and the one I was playing with him on is not the one that's upgraded.

Now I have an account (Wow2) that is new and not the one I wanted to pay for. Is there anyway you can make the wow1 account the paid version and delete the Wow2 account?

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Answer:
by #1792631

According to the forum comments at us.battle.net, if you upgraded the incorrect account, you should contact the Blizzard customer care team for assistance. They should offer you either to refund the money or switch the accounts. You may send them an email at billing@blizzard.com. You may also use the live chat on blizzard.com with the upgrade issue.

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Question:
by ROMAIN A Vqb #166633

sms authentificator.

What can i do i f i don't receive the sms of the authentificator... I can't join battlenet nor authntificator nor the game

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Question:
by Todd M Coe #103198

Diablo 2 resurected.

I thought i bought the Diablo 2 prime evil collection, but the email says I purchased the prime evil upgrade. Do you know how this happened? Thx todd

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Question:

How do I get a refund.

I have several charges that were made in duplicate and without my approval. $59.99, $19.99 and $9.99

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Question:
by Tin S #76427

Dark pass.

Hey, I bought dark pass and upgraded it to deluxe edition. What exactly did i get with upgrade since i didnt get mount or anything else?

Thank You! Best regards, Tin Špiljak

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Question:
by Andrew W Lsd #74522

I can't log into my blizzard account.

My account on my console for overwatch isn't able to get logged into on the blizzard website, I have my overwatch gamertag but there is no where to show how I can sign into it

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Question:
by labros m #43160

account.

so is anybody from this company to help or no!?

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