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Contact BLIZZARD Customer Service

BLIZZARD Phone Numbers and Emails

Toll-Free Number:

  • (877) 566-3886
    Privacy Inquiries
Call customer service
Send Message

General Info:

  • (949) 955-1380

BLIZZARD Emails:

Customer Service
Peering Information
Fundrising/ Donations
Charity
Headquarters
Tours for Blizzard HQ in Irvine
Jobs/ Career
Legal
Copyright Infringement Inquiries, GDPR Inquiries, Privacy Inquiries, Privacy Inquiries
Media
PR Inquiries, University and Collegiate
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More phone numbers and emails Less phone numbers and emails

How to Contact Blizzard?

Most Popular Number:

(877) 566-3886
Privacy Inquiries
Total calls: 6 051 Issues resolved: 49 Last call: Feb 15, 2025
author avatar
PissedConsumer Reporter

To contact Blizzard customer support by phone, you need to dial the appropriate phone number for your region. Here are some of the main phone numbers for Blizzard customer support:

United States: 1-800-592-5499
Canada: 1-800-592-5499
Europe: +44 203 564 8095
Australia: 1-800-041-378
New Zealand: 0800-452-520

Note that these phone numbers may be subject to change, so it's best to check Blizzard's support website for the most up-to-date information and more phone numbers.

Call the corresponding number and follow the prompts to be directed to the correct department. You will then be connected to a customer service representative who will assist you with your issue.

Additionally, wait times on the phone can be long, so you may also consider submitting a support ticket through their online system or using their live chat feature.

Unfortunately, Blizzard Entertainment's customer support does not provide a public mailing address for contacting their support team. You can get help with your issue through Blizzard's customer support by using their online ticket system available at company’s website. You should choose a category and subcategory that best describes it and provide detailed information. Blizzard's customer support team will then review your ticket and respond as soon as possible, typically within 24-48 hours.

To contact Blizzard on social media, you can visit their official social media accounts on platforms such as Facebook, Twitter, Instagram or Reddit. Here, you can send a direct message or post a public comment on their official pages. Be sure to check the correct account for your region. You can also check the Blizzard Support website for links to their official social media accounts. Remember that response times for social media inquiries may vary depending on the nature of your issue and the volume of messages that Blizzard customer service receive.

BLIZZARD Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BLIZZARD Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call BLIZZARD is 8775663886. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as BLIZZARD may ask you for the following information to identify you as a customer: phone number, customer id or account no or email.

View full overview ›
PissedConsumer Club

Contact Information

BLIZZARD Website:

BLIZZARD Help Center:

Corporate Office Address:

Blizzard Entertainment, Inc.
1 Blizzard Way
Irvine, California 92618
United States

Other Info (opening hours):

Hours:

Daily: 7 a.m. - 8 p.m. (Pacific Time)


Locations:

Seoul

521, Teheran-ro Gangnam-gu,

Seoul, 06164 Republic of Korea,

15F, seoul, korea 06164, US

Austin

9825 Spectrum Dr,

Austin, Texas 78717, US

France

145, Rue Yves le Coz,

Versailles, Ile-de-France 78000

Netherlands

Beechavenue 131D,

Schiphol-Rijk,

North Holland 1119 RB

Singapore

30 Cecil St, Singapore,

Singapore 049712, SG


Mailing Address:

Attn: Copyright Agent

16215 Alton Parkway Irvine

California 92618


More contact details

Fax:

+1 (949) 242-8393

BLIZZARD Customer Service Reviews

1.4 / 5
Bad
Chayla Uog
Have played for years and now they are unreachable. WTH...I paid for yearly fee and can't even log in. Or reach CS . Yeah I'm PISSED!

No way to reach CS. if ya don't have the authenticator you're stuck.

It all evolves around getting the new authenticator..but ya can't use the new one cause ya gotta log in with the old one first, which wont work anymore. Vicious cycle.

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Guest-6111523
Cancell
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Terrible unable to speak with a human being. Only means of contact is via the computer. Was unable to cancel my subscription

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Kamil S Grp
Brak kontaktu
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

You know what, I think you're making fun of people, I didn't receive any rewards on any account and you write that it's only assigned to one account, I don't want to swear and it's slowly irritating me and you keep writing that the rewards are only for one account, nice about the rewards from On August 18, I paid and did not receive the purchased item

Read full review
Clydia Inm
Can't access account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.3

I have Game Pass for my PC- and I decided to try out Diablo! I played for 20 levels (me and a friend had a great time playing), and it told me I needed to pay for the full amount.

Which is odd- as I have Game Pass, right? So I check out my account, and it looks like my Battle.net account is not connected to my Game Pass account. That's fine- there's an easy way to connect the two on the battle.net site.
Except, it doesn't work!

I get an error code that asks me to try again, but it doesn't work.
So, I contact support. Eventually, after much back and forth (I keep having to explain the problem to new reps, who give irrelevant/unhelpful advice and are generally condescending), we find out that Blizzard connected my Game Pass account to some random internal email because I played the original Overwatch on my Xbox back in 2016 (think 468219@***.battle.net), so I can't connect my current account to my Game Pass.
Customer service then tells me I need to access this email to unlink it- except I can't, because this email doesn't really exist except in some back-server room of Blizzard's, and customer service refuses to do anything.

Read full review

How Good is BLIZZARD's Customer Service?

Littie Mia
Littie Mia
Feels Disappointed | Sep 27, 2024

They didn’t pick up and no one can answer my questions on why I’m being banned every other two weeks for just simples talking in chat

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Jakhai Fwj
Jakhai Fwj
Feels Disappointed | Sep 19, 2024

What customer service?? They have live reps for gear but not for the games.

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Nanetta Tpj
Nanetta Tpj
Feels Disappointed | Aug 26, 2024

I would like to speak Real person about my issues I love playing Diablo four But now my game is locked for 365 days that’s way too much time

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Broderick H Sbv
Broderick H Sbv
Feels Disappointed | Jun 19, 2024

A zero. Have not got a text or call to say hey I can help you.

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Bernell Loc
Bernell Loc
Feels Disappointed | Jun 10, 2024

They didn't do anything to help me with problem.

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Elier Kdk
Elier Kdk
Feels Disappointed | May 20, 2024

can't resolve my problem as a returning costumer is very frustrating I'm in an e-mail loop asking tor the same information over and over.

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Summary of BLIZZARD Customer Service Calls

6.4K TOTAL
CALLS
01:10 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BLIZZARD?

Account Question:

  • “Account not working”
  • “Friend Banned for no reason”
  • “Locked out”

Product/ Service Question:

  • “Game does not launch”
  • “Freezing up”
  • “Can access email”

Request for Information Question:

  • “Need help changing number on my account”
  • “About a game I paid for and it is telling me I have to buy it”
  • “Pissed player Who wants to talk to a person!!”

Payments and Charges Question:

  • “Billing”
  • “Paid for war within, says it completed yesterday, no fricking link, download or updated game”
  • “Billing issue”

Refund Question:

  • “Need refund for overpayment”
  • “Refund”
  • “Refund failure”

Return/ Replace Question:

  • “I need to change my email”
  • “Guild name change”
  • “Change number”

Activation/ Cancellation Question:

  • “I canceled months ago still being charged”
  • “Canceling sescription”
  • “Cancell”

Shipping and Delivery Question:

  • “Did not recieve online purchase”
  • “Have not received orbs I ordered”
  • “Paid for expansion on Dioblo 4 and can't get the expansion to unlock”

Website/ Application Question:

  • “Installation”
  • “Can't install battle net”
  • “I cant download battle.net”

Cards Question:

  • “Wont let me use credit card”
  • “Gift card question”
  • “My $20 blizzard card won't go through when I put the code in.”

Staff Question:

  • “Ask Customer Service”
  • “Your customer service is horrible”
  • “Customer service”

Employment Question:

  • “Won't let me play mw2”
  • “I accidentally bought 7 of the 13,000 cod points on mw2 because I was playing a game on my computer while my controller it was still connected to my PlayStation and have not spent any of them. Can I get the cod points refunded?”
  • “I bought mw2 and it shows I don't have it when I just got it”

Other Question:

  • “I want to play overwatch 2”
  • “Black ops 6”
  • “Character issue”

Compare BLIZZARD Customer Service To

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