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Contact BLIZZARD Customer Service

BLIZZARD Phone Numbers and Emails

Toll-Free Number:

  • (877) 566-3886
    Privacy Inquiries
Call customer service
Send Message

General Info:

  • (949) 955-1380

BLIZZARD Emails:

Customer Service
Peering Information
Fundrising/ Donations
Charity
Headquarters
Tours for Blizzard HQ in Irvine
Jobs/ Career
Legal
Copyright Infringement Inquiries, GDPR Inquiries, Privacy Inquiries, Privacy Inquiries
Media
PR Inquiries, University and Collegiate
Is this your business?

BLIZZARD Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BLIZZARD Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call BLIZZARD is 8775663886. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as BLIZZARD may ask you for the following information to identify you as a customer: phone number, customer id or account no or email.

View full overview ›

How to Contact Blizzard?

Most Popular Number:

(877) 566-3886
Privacy Inquiries
Total calls: 6 194 Issues resolved: 50 Last call: Dec 2, 2025

To contact Blizzard customer support by phone, you need to dial the appropriate phone number for your region. Here are some of the main phone numbers for Blizzard customer support:

United States: 1-(949)-955-1380
Australia: 1-800-041-378
New Zealand: 0800-452-520

Note that these phone numbers may be subject to change, so it's best to check Blizzard's support website for the most up-to-date information and more phone numbers.

Call the corresponding number and follow the prompts to be directed to the correct department. You will then be connected to a customer service representative who will assist you with your issue.

Additionally, wait times on the phone can be long, so you may also consider submitting a support ticket through their online system or using their live chat feature.

Unfortunately, Blizzard Entertainment's customer support does not provide a public mailing address for contacting their support team. You can get help with your issue through Blizzard's customer support by using their online ticket system available at company’s website. You should choose a category and subcategory that best describes it and provide detailed information. Blizzard's customer support team will then review your ticket and respond as soon as possible, typically within 24-48 hours.

To contact Blizzard on social media, you can visit their official social media accounts on platforms such as Facebook, Twitter, Instagram or Reddit. Here, you can send a direct message or post a public comment on their official pages. Be sure to check the correct account for your region. You can also check the Blizzard Support website for links to their official social media accounts. Remember that response times for social media inquiries may vary depending on the nature of your issue and the volume of messages that Blizzard customer service receive.

PissedConsumer Club

Contact Information

BLIZZARD Website:

BLIZZARD Help Center:

Corporate Office Address:

Blizzard Entertainment, Inc.
1 Blizzard Way
Irvine, California 92618
United States

Other Info (opening hours):

Hours:

Daily: 7 a.m. - 8 p.m. (Pacific Time)


Locations:

Seoul

521, Teheran-ro Gangnam-gu,

Seoul, 06164 Republic of Korea,

15F, seoul, korea 06164, US

Austin

9825 Spectrum Dr,

Austin, Texas 78717, US

France

145, Rue Yves le Coz,

Versailles, Ile-de-France 78000

Netherlands

Beechavenue 131D,

Schiphol-Rijk,

North Holland 1119 RB

Singapore

30 Cecil St, Singapore,

Singapore 049712, SG


Mailing Address:

Attn: Copyright Agent

16215 Alton Parkway Irvine

California 92618


More contact details

Fax:

+1 (949) 242-8393

BLIZZARD Customer Service Reviews

1.4 / 5
Bad
Christopher K Pug
Don't buy Blizzard entertainment
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Was it entertainment doesn't answer calls when they do they hang up on you you buy a product from them then turn around and you want to use it then it tells you you got to buy it again how am I supposed to pay another $29 for the same Diablo 3 that I purchased that makes no sense

Chayla Uog
Have played for years and now they are unreachable. WTH...I paid for yearly fee and can't even log in. Or reach CS . Yeah I'm PISSED!

No way to reach CS. if ya don't have the authenticator you're stuck.

It all evolves around getting the new authenticator..but ya can't use the new one cause ya gotta log in with the old one first, which wont work anymore. Vicious cycle.

How Good is BLIZZARD's Customer Service?

Littie Mia
Littie Mia
Feels Disappointed | Sep 27, 2024

They didn’t pick up and no one can answer my questions on why I’m being banned every other two weeks for just simples talking in chat

Read full quote
Jakhai Fwj
Jakhai Fwj
Feels Disappointed | Sep 19, 2024

What customer service?? They have live reps for gear but not for the games.

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Nanetta Tpj
Nanetta Tpj
Feels Disappointed | Aug 26, 2024

I would like to speak Real person about my issues I love playing Diablo four But now my game is locked for 365 days that’s way too much time

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Broderick H Sbv
Broderick H Sbv
Feels Disappointed | Jun 19, 2024

A zero. Have not got a text or call to say hey I can help you.

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Bernell Loc
Bernell Loc
Feels Disappointed | Jun 10, 2024

They didn't do anything to help me with problem.

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Elier Kdk
Elier Kdk
Feels Disappointed | May 20, 2024

can't resolve my problem as a returning costumer is very frustrating I'm in an e-mail loop asking tor the same information over and over.

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Summary of BLIZZARD Customer Service Calls

6.5K TOTAL
CALLS
01:14 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BLIZZARD?

Account Question:

  • “Login issues”
  • “Log in issues”
  • “Cant log in”

Product/ Service Question:

  • “My games not showing up”
  • “Missing my games I bought”
  • “Ordered the new World of Warcraft collectors edition hardcopy it's supposed to be a gift. I've already got the digital copy. I did it under my game.”

Request for Information Question:

  • “CUSTOMER SUPPORT HUMAN BEING PLEASE”
  • “Support”
  • “Speak too live person”

Payments and Charges Question:

  • “Paid for character transfer yesterday, still not transferred”
  • “I have problems with payment for over 3 years”
  • “Bill”

Refund Question:

  • “Will not refund when double billed.”
  • “Need refund for overpayment”
  • “Refund”

Return/ Replace Question:

  • “Change of country and account”
  • “I lost my phone had to get a new phone they changed my phone number. I need help get my old account back Diablo immortal”
  • “Lost gems and armor changing by itself”

Activation/ Cancellation Question:

  • “To cancel my subscription that you are billing on my card which pending”
  • “I canceled months ago still being charged”
  • “Canceling sescription”

Shipping and Delivery Question:

  • “Did not recieve online purchase”
  • “Have not received orbs I ordered”
  • “Paid for expansion on Dioblo 4 and can't get the expansion to unlock”

Website/ Application Question:

  • “Installation”
  • “Can't install battle net”
  • “I cant download battle.net”

Cards Question:

  • “Wont let me use credit card”
  • “Gift card question”
  • “My $20 blizzard card won't go through when I put the code in.”

Staff Question:

  • “Ask Customer Service”
  • “Your customer service is horrible”
  • “Customer service”

Employment Question:

  • “Won't let me play mw2”
  • “I accidentally bought 7 of the 13,000 cod points on mw2 because I was playing a game on my computer while my controller it was still connected to my PlayStation and have not spent any of them. Can I get the cod points refunded?”
  • “I bought mw2 and it shows I don't have it when I just got it”

Other Question:

  • “Battle net issues”
  • “No characters”
  • “Cuenta”

Compare BLIZZARD Customer Service To

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